Privacy Policy

• Your account: your name, email address, password (stored only as a secure hash) and workspace details.
• Your content: funnels, pages, courses, email and SMS messages, templates and settings you create.
• Your contacts (leads): details people enter in your funnel forms, such as name, email, phone number and answers.
• Payments: plan and payment status. Card details are entered on Flutterwave's page and are never stored by Tryscale.
• Usage: page views and sign-ups on your funnels, and basic technical logs that keep the service secure.

• To run your workspace, publish your funnels and send the messages you set up.
• To send you account emails: sign-in links, receipts and important service notices.
• To keep the service safe, prevent abuse and fix problems.
• We do not sell your information or your contacts' information, and we do not use it for advertising.

You can connect your own Gmail, Google Workspace, Outlook or Microsoft 365 account so that your campaigns and newsletters are sent from your own address. When you do, we ask only for permission to send email on your behalf and to see your email address and name. We do not read, store or delete the emails in your mailbox.

We use this access only to send the emails you create in Tryscale, to the contacts you choose. The access keys are stored encrypted, and you can disconnect at any time in Tryscale or in your Google or Microsoft account settings.

Tryscale's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Information from your Google or Microsoft account is not used for advertising, is not sold, and is not read by people except where you ask us to for support, where needed for security, or where the law requires it.

For the contacts your funnels collect, you decide what is collected and how it is used, and we process it on your behalf. You are responsible for having permission to message them. Every marketing email includes an unsubscribe link, and contacts who reply STOP to WhatsApp messages are not messaged again.

We use trusted providers to run Tryscale: hosting and databases (Render, Vercel, Neon, Upstash, Cloudflare), payments (Flutterwave), account emails (Zoho ZeptoMail), email delivery (Brevo), SMS (BulkSMSNigeria, Twilio) and WhatsApp (Meta). They only receive what they need to provide their service to us.

We use only the cookies needed to keep you signed in and to protect forms. We do not use advertising cookies.

We keep your information while your account is open. When you delete content or close your account, we delete it within 30 days, except where we must keep records (for example payment records) by law.

Under the Nigeria Data Protection Act 2023 and similar laws, you can ask to see, correct, export or delete your information, or object to how it is used. Email support@tryscale.net and we will reply within 30 days.

Information is sent over encrypted connections, passwords are hashed, and connected email logins are encrypted. No system is perfectly secure, so please use a strong password and keep it private.

If we change this policy we will update the date above and, for important changes, tell you by email or in the app. Questions? Email support@tryscale.net.